The Common Misconception

Having a great product or service at a great price is the guarantee of success!


The Reality

Having a great product or service at a great price is no longer a guarantee of success, as product and service complexity increase the need to support those products and services becomes more critical. Often,  support issues rather than features or price can make or break your network computing environment.

"Help Desk" Support Services provide the first line of defense !  

The Benefits

  • Immediate access to quality support
  • Service level guarantees and monthly reports to back it up
  • Avoidance of unnecessary investment in technology and infrastructure costs
  • No IT Staffing, Recruiting or Training costs
  • You pay only for what you use rather than trying to use what you're paying for
  • Expanded Service and Support Hours as required, up to 24/7 capability
  • Elimination of frustration
  • Increase in Staff Satisfaction, Confidence and Efficiency
  • Regular reports allowing you to analyze problem occurrence and resolution

Arrange for Help Desk Services...        Call " Bow River Networks Inc." @ (403) 228-6999